Role Overview & Specifications
Why Wells Fargo
Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. We're especially proud of our tangible, meaningful commitment to
diversity, equity, and inclusion in the workplace. When it comes to employees' financial health, we offer competitive salaries and generous
benefits package. Apply today.
About This Role
Wells Fargo is seeking an Associate Roving Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com.
In This Role You Will
Provide Support Across A Variety Of Branch
locations within a specific geography where a banker or teller is out of the office or to temporarily cover vacanciesBe flexible and adaptable to changing priorities and new surroundings while meeting customer needsParticipate in delivery of exceptional customer
experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financiallyAssist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applicationsReceive direction from managers and exercise judgement within defined policies and proceduresDevelop understanding of bank products and services to connect to customers' needsInteract with customers to demonstrate care and build relationshipsProvide appropriate options for bank products and services to customerRefer customers' financial needs to other bankers and partners as neededThis SAFE position has customer contact and job
duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such
requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator
requirements under Regulation Z (LO) outlined in the job expectations below
Required
Qualifications
6+ months of interacting with customers
experience, or equivalent demonstrated through one or a combination of the following: work
experience, training, military
experience,
education
Desired
Qualifications
Customer Service Focus With
experience handling complex transactions across multiple systems
Experience proactively engaging with customers through outreach via phone or emailAbility to educate and connect customer to technology and share the value of mobile banking optionsAbility to help customers succeed financially by offering introductions to additional team members as appropriate
Experience Working With Others On A Team To Meet Customer Needs
Experience fostering and developing strong customer relationshipsAbility to build strong relationships with internal partnersAbility to follow policies, procedures, and regulationsAbility to identify potential fraud/risky accounts and take appropriate action to prevent lossAbility to interact with integrity and professionalism with customers and team membersRelevant military
experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reportingRelevant military
experience including working in personnel
benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruitingProficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleaguesSupport customers and employees in resolving or escalating concerns or complaints
Job Expectations
Ability to travel 100% of the time within the districtCommute to the assigned
location(s) for the duration of the branch assignment (reimbursement for mileage is provided)Ability to work weekends and holidays as needed or scheduledMaintains cash drawer, cash handling and balancing and spends time completing service-related tasks as neededThis position is not eligible for Visa sponsorshipThis position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification
requirements and comply with related Wells Fargo policies. The LO qualification
requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory
requirements including additional screening, if necessary
Posting
Location(s):
Bountiful Five Points - 280 W 1500 S, Bountiful, UT 84010Centerville - 32 W Parrish Ln, Centerville, UT 84014Kaysville - 250 N Main St, Kaysville, UT 84037Foothill - 1290 S Foothill Dr, Salt Lake City, UT 84108Wells Fargo Center - 299 S Main St, Salt Lake City, UT 84111East Broadway - 381 E Broadway, Salt Lake City, UT 84111Olympus Hills - 3885 S Wasatch Blvd, Salt Lake City, UT 84109Rose Park - 783 N Redwood Rd, Salt Lake City, UT 84116Woods Crossing - 2493 S Wildcat Way, Woods Cross, UT 84010University - 235 S 1300 E, Salt Lake City, UT 84102Farmington - 12 W State St, Farmington, UT 84025
Posting End Date
9 Apr 2024
Job posting may come down early due to volume of applicants.
We Value
Diversity
At Wells Fargo, we believe in
diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program
requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants With Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug And Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Reference Number
R-351520-2
About Wells Fargo
Wells Fargo is an actively verified employer hiring talent across technology, engineering, and operations.
- Headquarters: United States / United Kingdom
- Company Size: 1,000+ employees
- Trust Rating: 95 / 100 (Official Registry Audited)
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