Volunteer: Blood Drive Ambassador - Butts County (Quarterly Engagement)

Every single day, the American Red Cross helps people in emergencies. Whether its one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.

The Blood Drive Ambassador will provide excellent and enthusiastic customer service to enhance the

blood donor

experience. You will engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations. Finally, you will express gratitude and ensure each blood donor is sincerely thanked for their donation.

Greet donors, explain the donation process as necessary and assist with initial intake and hand offs

through the blood donation process

Direct donor to next step of donation or options for future donations if deferred.Model excellent customer service.Ensure blood donors have relevant information and that questions are answered appropriately while

creating a favorable impression of the blood donation process

Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for

his/her contribution.

Report possible adverse post-donation physical reactions to the collections staff.Set up and maintain cleanliness in Reception and Hospitality Areas, and Donor Areas/Beds as requestedLearn and Share the Red Cross story, including the mission, vision, and valuesResponsible to inform donors of current and upcoming donation promotionsMay make reminder/cancellation calls, re-schedule donor appointments, and perform follow up

activities as directed

Qualifications

Must be 16 years oldAbility to display the utmost professionalism and communication

skillsExtremely comfortable working with people from diverse communities and backgroundsAbility to understand technology needed for position Donor Check-in, Donor Tablet, Rapid Pass, Donor App.Ability to explain/teach technology to donors and fellow volunteersAbility to regularly commit to schedule, arrive punctually and adapt to a change driven culture.Willingness to comply with current public health and Red Cross policies

This is a volunteer opportunity provided by VolunteerMatch, in partnership with LinkedIn for Good.