Role Overview & Specifications
Description
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Summary
The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees. Additional
responsibilities include various clerical work and administrative/ business details such as scheduling appointments, giving information to callers, reading and routing incoming mail, filing correspondence and other records, and other assigned clerical
duties.
Responsibilities
Obtains all critical demographic and financial information and accurately inputs data into Electronic Medical Recordkeeping (EMR) system and other applications as needed. Obtain and/or verify documentation as required including Consent for Treatment, Assignment of
Benefits and Financial Responsibility, and Notice of Privacy Practices. Answers and relays incoming, outgoing, and inter-office calls. Delivers routine / scripted instructions in preparation for patient’s visit to the office. Provides general clerical support functions to ensure efficient utilization of time, in part by scheduling meetings, patients and appointments; maintaining calendars; coordinating with other clinical services. Collect and count cash receipts and daily deposits. Ensures balanced cash drawer daily. Maintains order and cleanliness throughout the clinic. Performs housekeeping
duties of assigned area by routine and periodic cleaning.
Pardee
Required
Other Information
High School Diploma Or Equivalent
Preferred
Medical Clerical
experience in a hospital, physician practice, clinic, nursing home or insurance agency
01.5715.0049
Job Details
Legal Employer: Pardee - HCHC
Entity: Pardee UNC Health Care
Organization Unit: PBMD 2775 Hendersonville Road
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: PARDHLTCAM
Exempt From Overtime: Exempt: No
About Unc Health
Unc Health is an actively verified employer hiring talent across technology, engineering, and operations.
- Headquarters: United States / United Kingdom
- Company Size: 1,000+ employees
- Trust Rating: 95 / 100 (Official Registry Audited)
View all openings at Unc Health →
