ADMINISTRATION ASSISTANT - EVENTS AND EDUCATION

Job Details

Job reference

REQ00512

08/03/2023

21/04/2023

Location

Woking

Salary

Up to £25,000 per annum depending on skills and experience

Contractual hours

37.5

Full time

Job description

Reporting to Senior Events Manager

Key Responsibilities and Accountabilities

Be able to competently represent Stagecoach Performing Arts when communicating with customers and internal/external partners and adopt the Stagecoach way.

Liaise with the Principals to deliver the best possible customer experience at all times

Liaise between Support Centre and Principals - providing information and identifying and resolving any issues that may arise

Communicate with the Senior Events Manager supporting projects and tasks as agreed

Update, upload and reorganise documents on the intranet as required

Keep all Events data updated following communications with Principals

Manage ticket sales platforms and ensure website changes and social media postings

Liaising regularly with finance team through weekly meetings

Record and maintain event related information, ensuring it is kept up-to-date at all times and processes and procedures are in place.

Manage administration and ensure that all correspondence and purchase orders for suppliers are sent and received in a timely manner

Collate relevant material from Principals including registers, paperwork and programme copy, ensuring appropriateness and quality

Other ad-hoc requirements as required

Drive self-development through ongoing research and networking

Responsibility of an individual and shared email inbox

Be a point of contact for the extended team

Support with the organisation of training and development programmes - including diarising, booking venues and delegate communications, pre and post event admin

Support with department admin such as updating spreadsheets and records of franchisee and teacher engagement

Attend regular meetings with the Performance, Production and Partnerships Team

Assist with the administration of Franchisee product purchases such as Events and Show in a Box

Some knowledge of teaching and learning and performing arts

Administer all paperwork relating to bookings, invoices etc, keeping the event trackers up-to-date with relevant information and ensuring that any vacant places are filled

Oversee the day to day running of the administration duties whilst the Event Managers are running an event

Knowledge and Skills Required

Excellent written and verbal communication skills

Proficient with Microsoft and Google suites

Excellent organisational skills with attention to detail

Able to work on own initiative but also within a team

Able to meet tight deadlines

Customer focused

Trafalgar Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are curious, courageous and ambitious, empowering people to challenge and innovate in pursuit of excellence.