Patient Services Rep UC - Gilbertsville

Job Summary

The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner. The Patient Services Representative is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned.

Qualifications

Education Requirements

High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Required Skills

Computer Skills to include use and navigationCustomer Service SkillsDetail OrientedExcellent Communication SkillsExcellent Interpersonal SkillsGeneral Clerical SkillsMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordMulti Line Telephone Operational SkillsOrganizational Skills