Role Overview & Specifications
Job
Summary
The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support.
Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner. The Patient Services Representative is also expected to complete other
responsibilities in an accurate and timely manner as needed or assigned.
Qualifications
Education
Requirements
High School Diploma - Or - Ged - Or - Relevant
experience may be considered in lieu of
education
Required
Skills
Computer
Skills To Include Use And Navigationcustomer Service
Skillsdetail Orientedexcellent Communication
Skillsexcellent Interpersonal
Skillsgeneral Clerical
SkillsMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordMulti Line Telephone Operational
Skillsorganizational
Skills
About Tower Health
Tower Health is an actively verified employer hiring talent across technology, engineering, and operations.
- Headquarters: United States / United Kingdom
- Company Size: 1,000+ employees
- Trust Rating: 95 / 100 (Official Registry Audited)
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