Operations Manager

To provide daily support to the Studio Operations Director and to ensure efficient service delivery to our internal and external clients.

The position requires a highly motivated individual who has a knowledge of and passion for the film & TV Production industry. The ideal candidate will have experience of leading a team and be able to react and respond according to client requests. Through this, they will gain excellent knowledge of the industry and Studio management.

Key Responsibilities

• To assist the Studio Operations Director to provide a seamless service to new and existing clientele and oversee the daily operation and maintenance of the Studio.
• Deputise for the Studio Operations Director in their absence.
• Develop and manage key relationships.
• To lead and motivate the Operations and Maintenance team and manage rotas, work schedules & tasks.
• Work alongside the Facilities Manager to escalate maintenance issues that can’t be resolved locally and manage contractors and their work.
• To work closely and collaboratively with the Services team and be present on pre-start client recce’s to advise where required.
• To prioritise workloads, report on all works issued and completed, and proactively react to the unexpected.
• Monitor performance to ensure a consistent delivery of an excellent level of customer services to all on and off-site clients.
• To assist in the recruitment of staff and developing training programs and then delivering that training for new staff.
• To ensure that a high level of presentation is maintained in all areas of the Studio.
• Responsibility for departmental administrative duties and reporting.

Job Types: Full-time, Permanent

Salary: £35,000.00-£45,000.00 per year

Benefits:

• On-site parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Farnborough: reliably commute or plan to relocate before starting work (required)

Experience:

• Operations management: 1 year (preferred)

Work Location: One location