Role Overview & Specifications
Job Opportunity Job ID: 43717 Positions
Location: Lansing, MI Job Description General Purpose of Job: Description:
Positions
Location: Lansing, MI
Job Description
General Purpose Of Job
Responsible for the efficient and effective processing of patients through the clerical and clinical areas of the practice/clinic. Under the general direction of the physician or advanced practice provider, provides high quality, compassionate patient care.
Essential
Duties
This Job Description Is Intended To Cover The Minimum Essential
duties assigned on a regular basis. Caregivers may be asked to perform additional
duties as assigned by their leader. Leadership has the right to alter or modify the
duties of the position.
Prepares patient for examination. Obtains vital signs and chief complaint. Appropriately documents information obtained.Performs laboratory and diagnostic testing.Answers, screens and triages telephone calls. Takes accurate messages and distributes to the appropriate personnel within the guidelines of the practice.Schedules tests and referral appointments for patients.Administers oral and injectable medication. Phones prescriptions to pharmacies.Engages and helps promote patient/family teaching as appropriate; and provides an
educational environment for patients and patient families.Works gaps in care registries to help improve the quality of care.Maintains all logs and required checks (i.e., refrigerator temps, medications, oxygen, etc.)Maintains practice standards by participating in in-services, committees, etc. May assist in developing and implementing quality control and practice policies.Inventories, orders and restocks areas as necessary.Maintains and cleans equipment and environmental safety as required.Ability to provide clerical services and clinical services as required to maintain an effective practice flow. Cross trained to work both clerically and clinically.
Job
Requirements
General
Requirements
Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). Role model behaviors that value the
diversity of our associates, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank). Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned
responsibilities.
Work
Experience
Specialty Clinics May Require Six Months Specialty
experience Relevant clinical
experience within the past 5 years; if no clinical
experience, completion of medical assistant program in past two years. Previous work
experience in medical office setting preferred
Experience With An Emr Preferred
Education
High school diploma or GED Completion of an accredited medical assistant program, including an externship OR a minimum of 5 years of Sparrow medical assistant
experience in a clinical capacity
Specialized Knowledge And
Skills
Ability to provide care for patients, which is age specific to their physical and safety needs, psychosocial concerns and
educational level. Necessary visual and auditory acuity required to monitor patient's condition and operate department equipment Demonstrates a positive team attitude and has interpersonal
skills to effectively and appropriately communicate with clients, their families, providers and co-workers. Ability to work in an EMR environment
University Of Michigan Health - Sparrow Is An
Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Requirements
Job Family Patient Services/nursing Support
Requirements
Shift Days
Degree Type /
Education Level High School / Ged
Status Full-time
Facility Match Any
Experience Level New Grad
About Sparrow Health System
Sparrow Health System is an actively verified employer hiring talent across technology, engineering, and operations.
- Headquarters: United States / United Kingdom
- Company Size: 1,000+ employees
- Trust Rating: 95 / 100 (Official Registry Audited)
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