WH-22 Supervisor

Job Title: Warehouse Supervisor

FLSA Status: Exempt

Reports To: Warehouse Manager

Position

SUMMARY: The Warehouse Supervisor is responsible for ensuring the operational success of assigned area and/or customer. This is achieved by driving efficient use of labor and following internal processes. This role is focused on providing our customers with an exemplary level of service by driving inventory accuracy, warehouse organization, task prioritization, and staff leadership. 

Essential

Duties And

Responsibilities

Drives teamwork within the workforce to ensure productivity targets are met.   Trains staff and monitors their performance, progress, and service levels.  Responsible for general administrative

duties such as providing timely responses to inquiries, timecard management and submittal, entering productivity, etc.   Responsible for hiring, onboarding, daily management, performance management, promotion/demotion, coaching and discipline processes for assigned employees up to and including termination.   Identifies key team members that can be cross trained for promotion opportunities. Actively “build their bench” so associates are ready for next opportunities as our organization grows.  Promotes SOPs, follows processes and drives high attention to detail to ensure customer needs are met/exceeded daily.   Assists Operations team by investigating and resolving customer concerns and general support inquiries.  Oversees customer inventories, monitors orders and shipments.  Ensures quality, delivery and budget objectives are met/exceeded.   Provides recommendations for warehouse operations to improve by focusing on process workflow, personnel and space

requirements, equipment and layout.   Produces regular reports and statistics on a daily, weekly, and monthly basis.   Completes other

duties as assigned by Operations Team. 

“the Person” | Minimum

Requirements

Bachelor's Degree or equivalent combination of core

education and related professional

experience.   3+ years of industry work

experience; two years of specific warehouse

experience with proven results; supply chain

experience required.   Advanced service, production, or supervisory role having greater responsibility to perform all (or most) of the standard work required within the function.   Personnel management and supervisory

experience required.   Prior

experience of Domestic and International services within the logistics industry  

Experience leveraging technology to perform daily tasks, including strong familiarity with MS Office applications (in particular Exchange, Word & Excel), web navigation & basic hardware.   Prior use with PO system, enterprise sourcing and/or inventory oversight for multiple

locations.     Ability to travel 10%. 

Key Attributes

Strong oral and written communication, problem solving and interpersonal

skills; ability to quickly build rapport with both customer and Smart Warehousing business units. Must be well organized. Bilingual abilities are a plus.

Reasons To Come Work For Smart

At Smart We Offer A Wide Range Of Employee

benefits including, but not limited to:

Competitive

compensation packagesA wide range of

benefits including 401K with company match. Medical, Dental, and Vision healthcare plansParental leaveProfessional growth and internal promotion opportunities due to continuous organizational growthHoliday payFlexible

work schedules for headquarter positions and multiple shift options for warehouse roles.

Smart Warehousing Is An

equal opportunity employer. We are committed to creating a diverse and inclusive environment, and do not discriminate based on race, age, gender, national origin, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability as well as all other characteristics and qualities protected by federal, state, or local law.

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