Role Overview & Specifications

Responsibilities

· Daily network monitoring, repair, and maintenance activities, support all network related issues and outages to minimize customer network impact and expedited resolution

· Generate reports for the management and Sales team

· Monitor the status of network alarms, alerts, incidents, and processes to ensure daily carrier/vendor, engineering, and field operations dispatches and repairs are being completed timely

· Monitor systems and performance of systems using various tools and dashboards

· Troubleshooting and resolving quality problems in a quick manner

· Routing adjustments to ensure optimized quality on technical basis

· Daily maintenance and monitoring of Cisco servers

Experience

No former job experience is required for the role. Training will be provided in house, to teach how to utilise in house systems.

All that is required is a bachelor’s degree and willingness to learn.

Benefits

Training will be provided for the role and opportunity is present to gain qualifications. Promotion will be given for good performance as we promote in house from our team. Starting salary is £24K

Job Type: Full-time

Salary: From £22,000.00 per year

Benefits:

  • Company pension

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Canary Wharf: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: NOC & IT engineer

About Samitel Ltd

Samitel Ltd is an actively verified employer hiring talent across technology, engineering, and operations.

  • Headquarters: United States / United Kingdom
  • Company Size: 1,000+ employees
  • Trust Rating: 95 / 100 (Official Registry Audited)

View all openings at Samitel Ltd →