DriveUp&Go Personal Shopper - Lynnwood, WA - 3523

The Home Shopper provides friendly, courteous, and helpful service. The Home Shopper, with the use of a computer, is responsible for compiling online merchandise orders for customers. The Home Shopper will process approximately 10 to 20 orders per day. Using a handheld computer and a printed list of items the Home Shopper will retrieve items from the shelves to fill the on-line order, checking and bagging requested grocery items. Once the order is complete the Home Shopper will return to the processing area for verification and load the order on to the delivery truck. The Home Shopper is responsible for accurate and timely assembly of customer's online product orders from the store shelves to the

delivery truck.

Key

Responsibilities & Accountabilities

Provide customer service as currently defined by the employer within the scope of the position and within company policy. Operate handheld computer/scanning unit to check in item from the order, ensuring the merchandise matches the order. Ability to identify and locate items in a proficient manner within the three categories of the store (ambient,

chilled, and frozen).

Monitor the processing of all customers orders to ensure customers receive all products that have been ordered/charged for. Monitor/review the picking of orders to ensure time commitments are met. Bag grocery items and place them into bins. Push filled cart to the DUG area to be staged on to hand trucks. Push loaded hand truck to customer vehicle for handoff.. Maintain cleanliness of store and DUG area. Other

duties as assigned.

General

Requirements

The Following Describes The General

qualifications and physical, sensory, and mental abilities normally associated with performing the

essential functions of this position:

Demonstrated Prior Customer Service Or Related

experience Knowledge of products, product pricing and store layout Ability to use basic math

skills Ability to operate company operating systems for online shopping Excellent customer service

skills Ability to understand and follow instructions, and ability to read, retain and comprehend guidelines, policies and procedures applicable to the position Ability to multi-task and work in a fast-paced environment Ability to work independently as well as within a large team Self-motivated and driven to increase knowledge of Albertsons Safeway products and share that knowledge with our customers Ability to provide regular and predictable attendance. (Employees may be scheduled to work early mornings, evenings, weekends and holidays, and schedules may vary on a weekly basis) Ability to comply with workplace conduct standards

Physical

Requirements

The following attempts to communicate the traditional physical demands associated with this position:**

Seldom: 1-2 hours, Occasional: 3-4 hours, Frequent: 5-6 hours, Continuous: 7+ hours (Based on an 8-hour workday.)

Lift/Carry: Frequent/carry 5-35 lbs. o Seldom carries 35+ pounds Push/Pull: Frequent, push/pull 10-35 lbs. products Squat/Kneel: Occasional Bend/Stoop: Occasional Twist/Turn: Frequent Stand/Walk: Continuous Grip/Grasp: Frequent Reach: Frequent

Albertsons Safeway And Why You Want To Join Us

Albertsons Safeway has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. As friendly, enthusiastic individuals who enjoy offering customers an exceptional shopping

experience, we provide world-class customer service each and every day.

We Provide A Variety Of

benefits including:

Great pay Flexible schedule Training Opportunities for career development Health and welfare

benefits for eligible employees Leisure time activity discount

Work Environment

Working conditions consist of a temperature-controlled store environment. Occasional exposure to outdoor environment with varying temperatures

Job

Duties And

Responsibilities

May Vary By

location and employees may be assigned

duties and

responsibilities in addition to those listed above.

The pay range is $16.53to $22.15 per hour, but no less than the local minimum wage. Starting rates will vary based on things like

location,

experience,

qualifications, and the terms of any applicable collective bargaining agreement. Dependent on length of service, hours worked and any applicable collective bargaining agreement,

benefits include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation pay (accrued based on hours worked), paid holidays (between 7-9 days annually), bereavement pay, and retirement

benefits (pension and/or 401k eligibility).

Disclaimer

The above statements are intended to describe the general nature of work performed by employees assigned to this job.  If you have questions regarding your ability to physically perform the listed job

duties and

requirements – e.g. lifting, standing, bending, etc. - please speak to your Store Director.  All team members must comply with Company, Division, and Store policies and applicable laws.  The

responsibilities,

duties and

skills required of personnel so classified may vary within each store and from store to store.

The Company Is An

equal opportunity employer and is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the

requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.