Role Overview & Specifications

Security Operation Analyst/helpdesk

Remote Role shift: graveyard shift

Hourly Pay: $39.89- $42.55 on W2Handling 15 to 20 tickets/NightW2 Contract Role ------------------Information Security Analysts are the backbone of the Security Operations Center (SOC), providing crucial support to enterprise-level customers. Tier-1 Security Analysts with at least one year of

experience in security or technical troubleshooting roles, such as help desk, handle various tasks across various platforms. They play a pivotal role in the Security Incident and Event Management (SIEM) workflow, serving as the 24x7 "eyes on glass" who monitor alerts and escalate incidents as necessary.

Responsibilities

-Conduct near real-time security monitoring in a 24x7 environment, utilizing proprietary SIEM and cybersecurity tools to identify Indicators of Compromise (IOCs).-Monitor alert health in near real-time and escalate critical alerts according to service level agreements.-Detects and analyzes security incidents, particularly complex or escalated events, to assess threats effectively.-Address customer Requests For Information, leveraging soft and technical

skills to query raw logs for IOCs, provide insights into SOC infrastructure, and offer guidance on SIEM features and best practices.-Perform level 1 assessment of incoming alerts, prioritizing and correlating details to determine severity within the customer environment and coordinating with tier II/III for critical incidents as needed.-Execute basic incident response activities using customer SIEM and cybersecurity toolkits.-Contribute to the SOC Knowledge Base and provide input for revisions.-Draft clear and concise escalation tickets.

Must-have

Skills

-Associate degree in Computer Science, Information Security, or a related field.-1 to 3 years of

experience in a security-related role.-Fundamental knowledge of Cyber Security technologies.-Understanding of the threat landscape and indicators of compromise.-Strong problem-solving

skills.-Proactively engage with customers, client executives, and management teams.-Excellent documentation and communication abilities in written and oral English.

Desired

Skills

-Bachelor's degree or higher in Computer Science, Information Security, or a related field.-One or more years of

experience in an Information Security Analyst position.-Familiarity with basic cyber threat hunting techniques.-

Experience in incident response using different SIEMs and adhering to industry best practices.-Proficiency in investigating security incidents, developing/tuning use cases, and understanding incident response protocols.-Ability to create new content, searches, and scripts for tools like Splunk, QRadar, Sentinel, etc.-Understanding of device logging, network troubleshooting, and device troubleshooting.-

Experience with incident response techniques such as network forensic analysis.-Familiarity with Intrusion Prevention Systems (IPS) and analyzing alerts generated by inspection.-Scripting knowledge in languages like Python, Powershell, Bash Shell, Java, Ansible, etc.-Relevant security certifications such as SANS GIAC, GCIH, CompTIA Security+, CCNP-Security, CySA+, GCED, CEH, or similar credentials.

Regardsajay Sharma

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About Pinnacle Group Inc

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