Role Overview & Specifications

We are looking for a Junior Sales & Operations Associate, who will help and support the store Business Manager in the efficient operations of our

Pack & Send

service centre in Elephant & Castle. The role primarily involves operational and administrative responsibilities and includes ongoing training and development in other aspects of the business.

Background

PACK & SEND specialises in sending Anything Anywhere, especially fragile, large awkward and bulky consignments. We international network of retail service centres throughout Australia, New Zealand and the UK, where we have been constantly growing for the past decade.

PACK & SEND’s business mission is to satisfy the needs of businesses and householders by providing to them the very best solution when they send any item anywhere in the world.

Scope

The successful candidate will be responsible for:

Operations

  • Preparing freight for consignment
  • Organising local pick-ups and deliveries
  • Consigning all packages correctly
  • Tracking and tracing all consignments
  • Managing communications in and out of the service centre
  • Handling customer services and complaints
  • Handling administration

Sales

  • Professional handling of telephone sales
  • Performing legendary levels of customer service
  • Ensuring appropriate pricing calculated for customers
Key accountabilities:
  • Achieve high standards of customer service
  • Develop skills and knowledge of all aspects of the business with the aim of being promoted to Business Manager or Business Development Manager’s role.
Attributes for the successful candidate:
  • Self-motivated
  • Enthusiastic
  • Punctual
  • Good communicator
  • Organised
  • Computer literate
  • Well presented

Work Remotely

  • No

Job Types: Full-time, Permanent

Salary: £23,500.00-£26,500.00 per year

Benefits:

  • Casual dress
  • Employee discount
  • Store discount

Schedule:

  • 8 hour shift
  • Monday to Friday
  • No weekends
  • Overtime

Supplemental pay types:

  • Performance bonus

Work Location: One location

About Pack Send Spitalfields

Pack Send Spitalfields is an actively verified employer hiring talent across technology, engineering, and operations.

  • Headquarters: United States / United Kingdom
  • Company Size: 1,000+ employees
  • Trust Rating: 95 / 100 (Official Registry Audited)

View all openings at Pack Send Spitalfields →