Role Overview & Specifications
Description
The ERP Business Analyst will support projects, implementations, and training content within our Dynamics 365 ERP system with a focus on Operational process development. They will be the bridge between the Operations and IT groups, with the working knowledge to partner with the IT team on technical detail. This role will also be the primary content expert for ERP training content and learning focus.
Essential
Duties And
Responsibilities
Identify and Scope Operational Process Improvement opportunities within our ERP functions. This will require a thorough understanding of Production, Warehouse, Planning, Logistics, and Training. Manage and drive project development and implementation based on those opportunities. Support the development of training content for both existing and new Operations processes in the ERP system. Maintain strong cross-functional relationships with impactive departments outside of Ops, most importantly with the IT (GIST) group, but also L&D, Supply Chain, and CE. Other
duties as assigned.
Qualifications
BS in applicable field preferred6+ Years ERP Analysis
experience3+ Years Dynamics 365/AX7
experienceBackground in Manufacturing OperationsBackground in ERP Process development and deploymentTechnical understanding of ERP systems, with the ability to troubleshoot; D365 preferred.
Experience With Training Content And L&d Preferredpmp Certification Preferred
Skills & Competencies
Expert in Microsoft Office Suite (Excel, Word, PowerPoint focus)Expert in system assessment tools, i.e., Process Mapping, fit-gap analysisExpert in ERP functionality, logic, syntax, and troubleshootingWell-developed and effective cross-departmental teamwork
skillsStrong communicator; able to be clear and concise to broad audiences. Managing to deadlines while also maintaining quick adaptability
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
Requires standing and walking in various environments, including Production areas. Must be capable of operating standard office equipment such as a computer, printer, etc. Must be capable of regularly lifting and/or moving up to 10 pounds, frequently lifting and/or moving up to 25 pounds, and occasionally listing and/or moving up to 50 pounds.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
Employee will be working in a variety of environments, including office, Production, and Warehouse areas to perform the essentially functions of this role. PPE such as Hearing Protection, eye protection, and foot protection may be required.
About Pac Worldwide
Pac Worldwide is an actively verified employer hiring talent across technology, engineering, and operations.
- Headquarters: United States / United Kingdom
- Company Size: 1,000+ employees
- Trust Rating: 95 / 100 (Official Registry Audited)
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