Role Overview & Specifications
Job Description
The Ideal Assistant Service
Experience Manager candidate is goal-oriented, enthusiastic about the business of fashion and has demonstrated
skills in the areas of influencing, collaborating and is committed to driving results and providing an exceptional customer
experience.
A day in the life…
Demonstrate ownership of disciplines and process adoption with technology and innovation that enhance the customers
experience Assist the Service
Experience Manager In Coaching An Interactive Team Of Specialists Who Drive
education efforts through influence and coaching to ensure the adoption of new behaviors and processes Develop relationships with both merchandising and store teams to effectively help lead and integrate change that promotes customer driven initiatives Assist the Service
Experience Manager with financial aspects and budgets to drive efficiencies and continuous improvement within the organization Assist with protecting security and privacy of customer information including
education, compliance and disposition of issues Perform all Service
Experience, Cash Room and Communication procedures as applicable
You own this if you have…
A track record of successful results, for example, strong productivity and achievement of goals Strong organizational, delegation and follow-through
skills Clear and effective written and verbal communication as well as strong interpersonal
skills The ability to prioritize multiple tasks in a fast paced environment. Proficiency in multiple operating systems such as, MS Windows, iOS and Android A high school diploma, or equivalent (preferred)
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our
benefits. Nordstrom is proud to offer a variety of
benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time AwayLife Insurance and DisabilityMerchandise Discount and EAP Resources
A few more important points...
The Job Posting Highlights The Most Critical
responsibilities and
requirements of the job. It’s not all-inclusive. There may be additional
duties,
responsibilities and
qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal
requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom
location, which can be identified at www.nordstrom.com.
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Pay Range Details
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other
locations.
California - $19.25 - $30.75 Hourly
About Nordstrom
Nordstrom is an actively verified employer hiring talent across technology, engineering, and operations.
- Headquarters: United States / United Kingdom
- Company Size: 1,000+ employees
- Trust Rating: 95 / 100 (Official Registry Audited)
View all openings at Nordstrom →
