Role Overview & Specifications

The Warehouse Operations Supervisor is responsible for the efficient day-to-day operation of the warehouse with particular emphasis on supervising warehouse personnel and achieving daily production goals.

Freezer Environment***

Friday, Saturday, and Sunday 7am - 730pm. Three 12 hour days

Essential

Duties &

Responsibilities

Operations Management

Develops And Implements Shipping And Receiving

work schedules and assignments to assure effective and efficient operations to meet goalsProvides direct supervision to warehouse personnel matching skill and background of personnel to work required.Supervises all inbound and outbound shipments to ensure they are correct and carried out in a timely fashionEnsures that equipment is utilized in the most efficient manner Coordinates the maintenance of equipment with managementReviews the daily work objective and determines productivity

requirements to produce during the shift to meet the overall building objectivesPartners with other leaders to balance labor ensuring appropriate levels of staffingDrafts and submits daily end of shift reportMakes recommendations to management on initiatives and programs to improve operations and works on those programs

Employee Relations/development

Conducts the daily pre-shift meetings covering previous shifts productivity, operational problems, forecasting workload and any other pertinent company informationAssists in developing a program to train and motivate personnel for increased effectiveness Assists in developing a program for all new personnel and ensures the onboarding program is followedManages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and proceduresWorks with Management and Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminationsProvides feedback, coaching, guidance, and recognition to enhance personnel’s skill developmentPlays an active role in employee development and talent selection.Provides regular coaching and constructive feedback on performance, prepares and delivers hourly performance reviewsMaintains accurate timekeeping recordsExhibits a commitment to self-development by staying current on information, tools, and systemsTravels to other warehouses and participates in department or company meetings, as necessary

Safety And Security

Ensures the safe, clean and efficient operation of the warehouse to meet service standardsSupports all safety programs and OSHA compliance to ensure a safe work environment for all employeesFollows documented processes for reporting, analyzing, and following up on employee injuries and accidents.Ensures employees complete a daily pre-flight and reviews daily

Requirements

Bachelor’s degree in Supply Chain, Business or related field, or at least 1-5 years of supervisory

experienceHigh School Diploma required

Experience with Warehouse Management Systems (Manhattan preferred)Ability to work in a fast paced, quickly changing environment. Ability to handle changing priorities and use good judgment in stressful situations

Experience with seasonal work forces is a plus, but not required.

Experience with or desire to learn performance metrics, process improvement, and Lean/Six Sigma tools.Working knowledge of Microsoft Office applicationsWorking knowledge of warehouse / mechanical equipmentWorking knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessaryExcellent talent management and team building

skillsExcellent verbal, non-verbal, and written communication

skillsExcellent customer service

skills specifically with external clients Excellent analytical and mathematical

skillsBilingual English/Spanish preferred, may be required in some

locations

Other

Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.Must be able to stand/walk for up to 10-12 hours.Lift and move totes up to 50 pounds.Regular bending, lifting, stretching and reaching both below the waist and above the head.Walking in the distribution center and around the area with great frequency; facilities are over a quarter mile in length.Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and be able to access all areas of the building without limitations.

Equal Opportunity Employer/protected Veterans/individuals With Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the

compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to

compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Partner Recommendation

About Nfi

Nfi is an actively verified employer hiring talent across technology, engineering, and operations.

  • Headquarters: United States / United Kingdom
  • Company Size: 1,000+ employees
  • Trust Rating: 95 / 100 (Official Registry Audited)

View all openings at Nfi →