Operational Risk Analyst I/II

Overview

Level I

To review, analyze, and report on Navy Federal’s risk, quality, service, and controls, to improve operational efficiency and effectiveness, mitigate risk and remediate operational and regulatory vulnerabilities. Conduct risk assessments to ensure compliance with federal and state regulatory

requirements, industry standards, and Navy Federal operating procedures. Maintain and update Operational Risk procedural manuals, job aides, and tools. Develop standard risk assessment scopes and conduct re-scoping of already established reviews to ensure validity. Perform analyses to determine the root cause of process gaps. Assign corrective action target dates and ensure timely control implementation. Monitor corrective action target dates to ensure prompt remediation and control implementation to comply with regulatory government agencies’

requirements. Maintain data in the compliance monitoring platform to ensure adherence with regulatory government agencies

requirements.

Level Ii

To review, analyze, and report on Navy Federal's risk, quality, service, and controls, to improve operational efficiency and effectiveness, mitigate risk and remediate operational and regulatory vulnerabilities. Develop, lead and approve risk assessment projects to assess compliance with federal and state regulatory

requirements, industry standards, and Navy Federal operating procedures. Maintain and update Operational Risk procedural manuals, job aides, and tools. Develop and assist in overseeing the most complex and highly specialized risk assessment scopes. Perform and validate in depth and comprehensive gap analyses to determine the root cause of process gaps and regulatory compliance failures. Serve as liaison with Internal Audit and Regulatory Compliance to ensure adherence with Enterprise and Compliance Risk Management

requirements. Serve as the Operational Risk point of contact for external examination preparation and ad hoc projects. Administer and oversee the compliance monitoring platform and data entry to ensure adherence with regulatory government agencies

requirements. Monitor lower level Analysts' corrective action target dates and oversee implementation of corrective actions to ensure prompt remediation and control implementation in coordination with internal/external audit examinations. Lead and assist in leading complex/difficult tasks of significant impact and latitude requiring advanced analysis.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

Level I

Plan the research for and development of specialized risk assessment scopes Collaborate with management and personnel to optimize risk assessment scope development Identify potential business risks, operational and regulatory process deficiencies and improvement opportunities Gather and synthesize data; present conclusions and offer risk mitigation, remediation and process improvement solutions to management Lead/conduct and provide expertise with the administration of specialized risk assessment and testing lifecycles of business activities, processes, policies and procedures for operational effectiveness and compliance with regulatory

requirements, federal and state laws, and Navy Federal‘s quality control standards, policies and proceduresMake recommendations for additional controls and corrective action to improve the efficiency and effectiveness of operations and risk mitigation processesPrepare and present to management and/or affected business unit summaries, operational and regulatory risk assessment reports, trending, and remedial or mitigation solutionsMaintain effective communication with other business units and support teams to remediate errors and assist with implementation of corrective actions related to non-compliance with policies and proceduresAnalyze Internal and External Audit reports and recommend enhancements to the risk assessment processPartner and maintain effective working relationships with management to evaluate the progress of risk assessments and key issues raised during the review process and to facilitate the overall improvement of internal control structuresResearch escalated issues; determine or collaborate with team on the resolution Serves as coach/mentor to lower level staffMaintain clear and organized risk assessment documentation including data, scope, status, results, reports, corrective actions, and completion dateIdentify training opportunities and assist in the development of lower level staff Develop and help administer optimal data testing and sampling strategies to ensure the most effective risk detection, analyses and control solutionsDevelops new and updates Operational Risk policies and procedures Serve as primary point of contact and subject matter expert in meetings, committees, and major projects related to the development and improvement of processes and controlsStay abreast of industry and regulatory related news and developments Perform other

duties as assigned

Level Ii

Plan the research for and development of specialized risk assessment scopesCollaborate with management and personnel to optimize risk assessment scope developmentIdentify potential business risks, operational and regulatory process deficiencies and improvement opportunitiesGather and synthesize data; present conclusions and offer risk mitigation, remediation and process improvement solutions to managementLead/conduct and assists provide expertise in with the administration of specialized risk assessment and testing lifecycles of business activities, processes, policies and procedures for operational effectiveness and compliance with regulatory

requirements, federal and state laws, and Navy Federal's quality control standards, policies and proceduresDevelop, lead and oversee efforts to improve the efficiency and effectiveness of operations and risk mitigation processesPrepare and present to management and/or affected business unit summaries, operational and regulatory risk assessment reports, trending, and remedial or mitigation solutionsMaintain effective communication with other business units and support teams to remediate errors and assist with implementation of corrective actions related to non-compliance with policies and proceduresManage, monitor and report on internal and external audit activitiesPartner and maintain effective working relationships with management to evaluate the progress of risk assessments and key issues raised during the review process and to facilitate the overall improvement of internal control structuresEscalate to management and assist in determining corrective action for material breaches of applicable laws, rules, policies or standards with actual or potential impactServes as coach/mentor to lower level staffServe as subject matter expert regarding operational risk protocols, methodologies and effective control solutionsOversee the record retention of risk assessment documentation, including, data, scope, status, results, reports, corrective actions, and completion dateIdentify training opportunities and assist in the development of lower level staffDevelop and help administer optimal data testing and sampling strategies to ensure the most effective risk detection, analyses and control solutionsDevelops new and updates Operational Risk policies and proceduresServe as a resource for and interpret federal, state, NCUA, and other regulations and guidelines that impact the business unit operationsAnalyzes the impact of changes to federal and state regulations and makes recommendations for changes to policies, procedures and practices to ensure complianceServe as primary point of contact and subject matter expert in meetings, committees, and major projects related to the development and improvement of processes and controlsMake presentations to management and staff on industry and regulatory related news and developmentsServe as Supervisor in the incumbent's absencePerform other

duties as assigned

Qualifications

Level I

Working knowledge and understanding of risk-based auditing techniques and methodologiesWorking knowledge of applicable federal and state regulations, company policies, and industry best practicesWorking knowledge of operational and regulatory risk controls concepts and practicesProven ability to plan, organize and effectively execute risk mitigation and process improvement initiativesWorking knowledge of products, services, processes,

requirements, and systems related to the business unitAbility to comprehend, analyze, interpret, communicate and apply government and financial industry regulations related principles and practices, and company instructions, procedures and policiesAbility to work independently and in a team environmentEffective communication with ability to exercise good judgement and tact in dealing with Navy Federal senior managementExposure to collaborating across organizational boundaries and building partnerships across various functions

Experience in managing multiple priorities independently and/or in a team environment to achieve goals that govern the business unit's products/servicesEffective project management

skillsEffective organizational, planning and time management

skillsEffective research and analytical

skillsEffective communication and negotiation

skillsEffective skill maintaining accuracy with attention to detail and meeting deadlinesEffective skill at working with and communicating with all with all levels of employees and management within and outside the organizationAdvanced customer service focus and relationship management

skillsEffective skill using innovative thinking to solve problems and facilitate the decision-making processEffective word processing and spreadsheet software

skillsEffective presentation software

skillsBachelor's Degree in Business Administration, Auditing, or related field or equivalent combination of training,

education and

experience

Level Ii

Expert knowledge and understanding of risk-based auditing techniques and methodologiesAdvanced knowledge of applicable federal and state regulations, company policies, and industry best practicesSignificant

experience managing multi-faceted projects simultaneously that have cross-departmental impactExpert knowledge of operational and regulatory risk control concepts and practicesProven ability to plan, organize and effectively execute risk mitigation and process improvement initiativesProven ability to influence management decision makingAdvanced knowledge of products, services, processes,

requirements, and systems related to the business unitAbility to comprehend, analyze, interpret, communicate and apply government and financial industry regulations related principles and practices, and company instructions, procedures and policiesAbility to work independently and in a team environmentSignificant

experience in collaborating across organizational boundaries and building partnerships across various functionsSignificant

experience in managing multiple priorities independently and/or in a team environment to achieve goalsExpert organizational, planning and time management

skillsExpert research and analytical

skillsExpert communication and negotiation

skillsExpert skill maintaining accuracy with attention to detail and meeting deadlinesExpert communication and negotiation

skills with ability to exercise good judgement and tact in dealing with Navy Federal senior managementExpert customer service focus and relationship management

skillsExpert skill using innovative thinking to solve problems and facilitate the decision-making processAdvanced word processing and spreadsheet software

skillsAdvanced presentation software

skillsBachelor's Degree in Business Administration, Auditing, or related field or equivalent combination of training,

education and

experience

Desired

Qualifications

Level I

Working knowledge of operational and regulatory risk controls, concepts and practicesWorking knowledge of Navy Federal's functions, philosophy, operations and organizational objectivesWorking knowledge of state and Federal laws; industry regulations, principles, and practices; and company policiesNCCO, CRCM, or other applicable compliance certificationMaster's Degree in related field or equivalent combination of training,

education and

experience

Level Ii

Advanced knowledge of operational and regulatory risk controls, concepts and practicesWorking knowledge of Navy Federal's functions, philosophy, operations and organizational objectivesAdvanced knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/servicesNCCO, CRCM, or other applicable compliance certificationMaster's Degree in related field or equivalent combination of training,

education and

experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602 | 5550 Heritage Oaks Dr. Pensacola, FL 32526

The

salary range for this position is: Level I $28.71 - $43.95 hourly | Level II $32.17 - $50.58 hourly

About Us

You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their

skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

Military Times 2022 Best for Vets Employers WayUp Top 100 Internship Programs Forbes® 2022 The Best Employers for New Grads Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For® Computerworld® Best Places to Work in IT Ripplematch Campus Forward Award - Excellence in Early Career Hiring Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts

diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish

salary ranges that enable us to remain competitive. You are paid within the

salary range, based on your

experience,

location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.