Role Overview & Specifications
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to
diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people
experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing
education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer
experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job
Responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetingsHelps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking
requirementsEducates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they wantAssists clients and the branch team by helping with new account openings when neededPerforms branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required
Qualifications, Capabilities, And
Skills
6+ months of customer service
experienceHigh school diploma or GED equivalent
Preferred
Qualifications, Capabilities, And
Skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and proceduresProfessional, interpersonal, thorough, detailed oriented, and organized with follow-up
skillsStrong desire and ability to influence, educate, and connect customers to technologyCash handling
experience
About Mygwork Lgbtq Business Community
Mygwork Lgbtq Business Community is an actively verified employer hiring talent across technology, engineering, and operations.
- Headquarters: United States / United Kingdom
- Company Size: 1,000+ employees
- Trust Rating: 95 / 100 (Official Registry Audited)
View all openings at Mygwork Lgbtq Business Community →