Role Overview & Specifications

Overall Description

The ideal candidate will be responsible for planning, organizing, budgeting, and leading all custodial services functions for SEPTA stations, transit loops, vehicles, and facilities. Ensures overall station, vehicle, and facility cleanliness to ensure a safe, clean, and comfortable environment for SEPTA customers and employees.

Specific

RESPONSIBILITIESEnforces safety regulations and implements safety programs.Establishes divisional goals, policies and programs designed to support and improve overall Authority-wide cleanliness for both customers and employees.Improves the overall performance of the Custodial Service Department by reviewing results, performance against goals, and instituting changes in conjunction with the Authority's short and long-range plans.Encourages creativity in cleaning practices and strives for innovative solutions.Fosters a collaborative environment and ensures that employee morale is high and that employees are dealt with fairly and equitably in compliance with labor agreements, and Authority Policy.Plans and implements the annual divisional budget, ensuring adherence to the budget goalsOversees the development, implementation, and enforcement of standards for the cleanliness and general maintenance of the system. Ensures standards are benchmarked against transportation peers.Oversees the develops and implementation of a cleanliness quality control program to ensure the effectiveness of procedures.Serves as the Authority's liaison with the City of Philadelphia and other jurisdictions to address widespread cleaning campaigns and coordination for a cleaner and safer city. Coordinates jurisdictional activity on ownership of cleaning rights and activity.Provides operational data and recommendations for developing specifications and procedures for purchase of equipment and supplies, or changes to, or implementation of new cleaning practices.Assists in developing maintainability standards for proposed station construction materials. Oversees the review of designs for new or rehabilitated facility finishes for ease of maintenance and durability.Establishes public information programs to advertise cleaning activities and respond to customer feedback.Monitors daily activities and the performance of various cleaning activities and provides leadership and direction to subordinates to correct and improves problem areas and meet established goals.Coordinates with internal stakeholders including but not limited the Transit Police and Service Delivery departments.Performs other such tasks as directed by the Chief Operating Officer or General Manager/Chief Executive Officer.

Qualifications And

EXPERIENCEBachelor's Degree and fifteen (15) years of stations and/or facilities management with a special focus on cleaning or janitorial services.An equivalent combination of advanced

education (one year of formal

education equating to two (2) years of

experience) may be considered in lieu of the above overall

requirements; however, candidate must have a minimum of five years supervisory/management or administrative

experience.A minimum of five (5) years'

experience in high level management, senior executive capacity and/or supervisory

experience of complex assignments as required. Senior Director-level

experience required at a minimum.Excellent verbal and written communication

skills required.Valid Driver's License required,

Benefits

Septa Offers A Comprehensive

benefits and retirement program for ALL employees, including:Medical – “Minimal annual premium contribution”

Benefit plans with “No Employee annual premium contribution”:PrescriptionDentalVision

Additional

benefits we offer:Pension Plan / Retirement SavingsDefined Benefit Pension PlanVoluntary Governmental 457B Deferred Comp PlanLife InsuranceTuition ReimbursementSEPTA Transportation Pass –FREE travel on all SEPTA modes of transportationSEPTA employees qualify for the Public Service Loan Forgiveness (PSLF) program

Compensation:$100,000-249,626Exact

compensation may vary based on several factors, including

skills,

experience, and

education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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