Role Overview & Specifications
Description
About Us
Hendricks Commercial Properties focuses on revitalizing historic properties and creating environments where businesses flourish, jobs are created, and communities are transformed. Hendricks Commercial Properties identifies specific needs within each community and develops a product that ties together history and modern luxury to become a destination that people want to be part of.
About You
You are responsible for effectively leasing apartments and providing quality service to prospective and current residents. This position is responsible for support tasks for leasing (tours, follow-up, or information/documentation needs) and property management (resident service coordination and follow-up).
Every Day, You Will
Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).Immediately record all telephone and in-person visits on appropriate reports.File guest cards and maintain according to established procedures.Inspect models and available “market ready”, communicate related service needs to Property Manager.Demonstrate community and apply product knowledge to clients’ needs by communicating the features and
benefits; close the sale.Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing
requirements.Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status.Ensure apartment is ready for resident to move-in on agreed date.Immediately follow-up on prospects that did not close and attempt to close sale again. Secure new residents’ signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.Monitor advertising effectiveness. Gather information about market competition in the area and file.Represent the company in a professional manner at all the times.Communicates lease renewal strategies to Assistant Real Estate Manager.
Requirements
What We Need
Education High School Diploma, GED, or equivalent
skills.
Experience and/or Training Two years’
experience in relevant customer service.
Flexibility Ability to work a flexible schedule, including evenings and most weekends.
Technology/Equipment Proficiency in Microsoft Office including Word, Excel, and Outlook.
You Must Also Have
U.S. Work Authorization (required)
What We Offer
Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K Match, Medical
Benefits, 24/7 Online Care and Pet Insurance.
About Hendricks Commercial Properties
Hendricks Commercial Properties is an actively verified employer hiring talent across technology, engineering, and operations.
- Headquarters: United States / United Kingdom
- Company Size: 1,000+ employees
- Trust Rating: 95 / 100 (Official Registry Audited)
View all openings at Hendricks Commercial Properties →