Customer Specialist

Role Description This is a full-time on-site role for a Customer Specialist at GUILD+FACET. The Customer Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and using analytical

skills to understand and address customer needs. Effective communication and interpersonal

skills are essential for this role.

Qualifications Strong Interpersonal

skills and ability to build rapport with customers

Experience in customer support or similar roleAbility to analyze customer needs and provide appropriate solutionsExcellent communication

skills, both written and verbalAttention to detail and ability to multitaskKnowledge of jewelry industry and products is a plusHigh school diploma or equivalent