IT Support Engineer

IT Support Engineer

Salary

£23,000 - £33,000 per annum dependent on experience

Heckmondwike

24/06/2023

Talented and passionate IT 2nd line Support Engineer required!

IT 2nd Line Support Engineer – Immediate Start

£23,000 - £33,000 per annum dependent on experience

Full Time, Permanent

Previous experience essential

Please Note: Applicants must be eligible to work in the UK

Thrive working in a fast-paced and ever-changing environment? This IT Support role could be perfect for you!

The company is a family-run business who provide full and ongoing training, alongside a great working environment.

Taking support queue calls and logging/updating service tickets.

Providing remote support to our clients.

Carrying out routine maintenance on client servers, desktops as required.

Participating in projects as required.

Providing a high standard of customer service to all clients, communicating clearly, maintaining a professional image and providing regular updates on service tickets.

Ensuring all ticket response and resolution SLAs are met.

Ensuring relevant client documentation is updated when changes are made.

To be selected for an interview, you MUST be able to demonstrate a minimum of 4 years working in an IT support role using all of the following technologies:

Microsoft 365

Microsoft SharePoint

Active Directory

Group Policy, Intune

Windows server

Windows 10

Microsoft Office

Antivirus products

Microsoft Azure, Hyper-V, would be an advantage

Understanding of Networking and Switches, Routers

This is a customer-facing role, so excellent written and verbal communication skills are also essential, as is demonstrable attention to detail and strong organizational skills.

If this sounds like you, and you would like to apply for this IT Support Engineer role click “Apply” today!

If you have the skills and experience required for this position, click “apply” today andcheck your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application.

Other suitable skills and experience include 1st/2nd Line IT Support Engineer, IT Support, IT Technician, IT Engineer, Microsoft 365, SharePoint, Windows 10, Azure, Hyper-V, VMWare.