Role Overview & Specifications

Company

Overview

DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.

What you'll do

The Account Executive (AE) for Small-to-Medium Business (SMB) is a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint with current customers within the SMB business segment. A successful AE is eager to learn, determined to adapt quickly, and comfortable with some ambiguity. AEs are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. This person is accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader DocuSign partner ecosystem.

This position is an individual contributor role reporting to the Regional Vice President, SMB.

Responsibility

Drive success of the company’s goals and objectives through achieving individual sales quotasBuild and manage a sales pipeline through prospecting efforts in the assigned territory within the SMB or Mid-Market segmentDevelop and deliver customized sales presentations and products demonstrations, by phone and via online demo Craft and negotiate enterprise level proposals and contracts Forecast sales activity and revenue achievements accurately through proper use of sales toolsCollaborate effectively and engage various pre/post sales resources including Sales Development Representatives, Market Development Representatives, Solutions Engineers, Account Managers, Partner Account Managers, as well as Legal, Security, Professional Services and Customer SupportTravel as necessary, typically 10%

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office

location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What You Bring

Basic

Ba/bs Degree Or Equivalent Work

experience

Preferred

Experience managing and closing software sales-cycles Demonstrated ability to over-achieve quotas in past positionsProficient computer application

skills, including Salesforce.com, Microsoft Word, PowerPoint and ExcelIT industry and multinational environment background

Wage Transparency

Based on applicable legislation, the below details pay ranges in the following

locations:

Washington: $22.74/hour - $32.88/hour

This role is also eligible for bonus, equity and

benefits.

Global

Benefits Provide Options For The Following

Paid Time Off: earned time off, as well as paid company holidays based on region

Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placementFull Health

Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment

Retirement Plans: select retirement and pension programs with potential for employer contributions

Learning and Development: options for coaching, online courses and

education reimbursements

Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life At Docusign

Working Here

DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.

We Each Have A Responsibility To Ensure Every Team Member Has An

equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including an accommodation to properly use our online system, you may contact us at accommodations@docusign.com.

If You

experience any technical difficulties or issues during the application process, or with our interview tools, please get in touch with us at taops@docusign.com for assistance.

Applicant And Candidate Privacy Notice

States Not Eligible For Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an

Equal Opportunity Employer And Makes Hiring Decisions Based On

experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

Eeo Know Your Rights Poster

Partner Recommendation

About Docusign

Docusign is an actively verified employer hiring talent across technology, engineering, and operations.

  • Headquarters: United States / United Kingdom
  • Company Size: 1,000+ employees
  • Trust Rating: 95 / 100 (Official Registry Audited)

View all openings at Docusign →