Customer Service Advisor

About This Position

DHL Parcel UK is actively seeking a qualified Customer Service Advisor to join their cross-functional teams on a full-time basis. This is a on-site or hybrid opportunity based in Milton Keynes, England.

Role & Responsibilities

As a Customer Service Advisor at DHL Parcel UK, you will play a central role in delivering results across cross-functional teams. Key responsibilities typically include planning, executing, and optimising work within your domain, collaborating closely with cross-functional stakeholders, and contributing to the organisation's strategic objectives in the United States market.

• Lead and contribute to core deliverables aligned with the General function
• Collaborate with internal teams and leadership to align priorities and meet business goals
• Maintain high standards of quality, compliance, and documentation
• Adapt to a fast-paced, performance-driven environment within DHL Parcel UK
• Drive continuous improvement and contribute ideas to team and organisational development

Qualifications & Requirements

Candidates should demonstrate relevant experience in General-related roles, strong communication skills, and the ability to work effectively within cross-functional teams. Prior experience at a comparable level and familiarity with United States work standards are preferred.

Compensation & Benefits

The compensation for this role is disclosed at $22,093 (USD), reflecting DHL Parcel UK's commitment to salary transparency.

• Employment type: Full-time
• Work model: On-site / Hybrid
• Location: Milton Keynes, England
• Market: United States
• Application deadline: November 15, 2026

About DHL Parcel UK

DHL Parcel UK is a verified employer operating in the United States General sector. This listing was published on September 16, 2026 and has been audited through Workly's employer registry pipeline to confirm legitimacy, salary accuracy, and direct application routing — ensuring job seekers interact only with genuine, active opportunities.