Customer Service Representative (Part-Time)

Overview

Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities 401(k) plan, Company Match

Responsibilities

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

Assist the Service Center Manager Take and deliver messages for the Service Center Manager and Account Managers Provide assistance to Drivers Prepare bills of lading and delivery receipts Maintain excellent communication with external and internal customers as well as interline companies

May Be Asked To Assist With

Payroll Data entry Freight reports Driver collect reports Billing and filling

Qualifications

Skillful In Microsoft Office Programs Excellent Keyboarding

skills Has worked in a fast paced environment and has excellent attention to detail

Experience with handling a high volume of phone calls Exceptional communication and customer service

skills Legally eligible to work in the United States Must be at least 18 years of age Fluent in English

Benefits

Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities 401(k) plan, Company Match