PATIENT CARE COORDINATOR (MEDICAL)

Description

Job

Summary

Exchanges pertinent non-routine information, answers questions and offers guidance, either face to face, through written correspondence or via the telephone with individuals on a continual basis. Greets, instructs, directs and schedules patients.

Essential

Duties And

RESPONSIBILITIESMonitor patient/provider schedule, following office policies.Ensure the registration and lobby areas are appropriately maintained.Greet and Sign In patients, providing exceptional patient

experience.Check in patients, verify and update necessary information in the medical record through PM systemEnsure all necessary household and income information is current.Collect co-pays, deductibles and payments as required.Obtain and verify patient's current insurance information.Prepare welcome packets for future patients.Register patient data through PM system, including scanning of all documentsAnswer and screen telephone call, takes messages and provides information.Sort and deliver mail to Office Manager.Attend meetings as required.Prepare daily batches for business office.Prepare requested daily statistical information.

Notify the Office Manager of possible problems: - Patient Relations

• Patient Flow
• Other Employees, etc.Know rules and procedures for release of information.Acquire appropriate signatures.Submit appropriate information per procedure.Report equipment or supplies needed to Office Manager.Reports malfunctioning equipment to Office Manager.Obtains charge information, coding and data entry.Completes billing and collection processes and prepares for distribution to appropriate sources.Stays in compliance with all HIPAA regulations.Performs other assigned

duties under the direction of the Office Manager or Physician

Requirements

Education And

Experiencehigh School Diploma Or Gedtwo Years

experience in a medical office setting preferredMedical Assistant Certification preferredCertification through AAMA preferred

Experience in operating a computer and word processing.

Requirements

Patient Care Coordinator (medical)

Education And

Experiencehigh School Diploma Or Gedtwo Years

experience in a medical office setting preferredMedical Assistant Certification preferredCertification through AAMA preferred

Experience in operating a computer and word processing.Bilingual Armenian/ English

PATIENT CARE COORDINATOR (MEDICAL) PAY RATE: $18-$20 hourly

Patient Care Coordinator (medical)

BENEFITS:Medical, Dental and Vision – 100% paid by EmployerLife Insurance and Accidental Dismemberment – 100% paid by EmployerPaid HolidaysPaid Time Off401K401K MatchingFlexible Spending AccountFringeSupplemental Insurance

Pm23

Pi239174112