Part Time Teller

What We Can Offer You

Career Growth -- promotional opportunitiesIncentive program based on performancePaid Time Off (PTO), Paid Holidays for Full Time/Part Time EmployeesHealth, Dental, Vision, 401k match and Life InsuranceEmployee Assistance ProgramTuition Assistance Program (Full Time)Financial Coaching and Benefit GuidanceFloating Cultural HolidayFamily Focused

Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services)Retirement PlanEmployee Stock Purchase Plan

The Teller is responsible for contributing to the overall success of a Retail Banking Center(s) by committing to banker-readiness, processing all transactions accurately and efficiently, contributing to the prescribed customer

experience levels, maintaining disciplined operational objectives; all while striving for excellence in the execution of the mentioned areas.

This position will support a minimum of 2 banking centers within the district. May require working occasional Saturdays.

Position

Responsibilities

Customer

Experience

Introduce and refer customers to the platform through routine interactionsProvide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc.Perform routine customer requests.Must successfully complete Comerica's Teller Training Program.Follow company policies and procedures, regulations and security procedures, and completes necessary documents.Use the provided electronics to document all transactions during their shift.Reconcile all transactions during and at the end of their shift.Maintains customer confidence and protects bank operations by keeping information confidential.Resolve basic customer complaints.

Marketing Activities

Complete assigned daily planning activities.Act as a digital ambassador to transition customers to digital solutions.Provide for customer engagement by introducing customers to Comerica's products/services, digital solutions and addressing customer questions, e.g., how-to use products and services and follows-up on a timely basis.Ensure compliance with applicable federal, state and local laws and

Operational Risk

Regulations, and Comerica's policies and procedures.Ensure compliance and completion of necessary compliance related training.Adhere to all Banking Center Risk Assessment and Compliance Standards.Control and mitigate losses by following policies and procedures.

Partnership

Consistently impact the efforts that improve Banking Center Collaboration.Identify opportunities to add value to customers by introducing them to partners.

Position

Qualifications

6 months of Retail or financial sales

experience OR 2 years of U.S. Military service OR 1 year of college1 year of

experience in customer service1 year of

experience with personal computer, systems data entry or internet search

Preferred

Qualifications

Cash Handling

experience in a retail or financial services environmentProficient with utilizing and navigating a computer system

Five Mile-levan

Monday 8:30am-5:30pm; Tuesday 8:30am-5:30pm; Wednesday 8:30am-5:30pm; Friday 11:00am-3:00pm. 1st & 3rd and day after holiday required