Equipment Administrator - Glasgow

About Us

At Matthew Algie, youll work with some of the most talented individuals in the coffee industry. Youll work for an organisation that leads the way in the name of sustainability, gives back to the community and invests in its people. Ethics, passion, integrity and collaboration are at the core of everything we do, from new product innovation for our customers, to projects with our coffee farmers. We believe our continued success is due to great people. Do you want to join our team of top talent in an exciting and industry-leading organisation? Read on!

Position:Equipment Administrator (Customer Service)

Reporting to:Asset Manager

Location

Head Office, Glasgow

Job Type:Full time, permanent

Salary & Benefits:£22,390 per year + 28 days annual leave + 4 public holidays, healthcare cash plan, life insurance, private pension, staff discounts and more!

Purpose of Role:

An excellent opportunity has arisen for an experienced Administrator to apply for a full time, permanent vacancy. In your new role you will be working independently and liaising with colleagues and customers to ensure tasks are successfully carried out.



In your new role, you will:

Equipment Collection:

• To arrange collection of equipment from customers
• Generate report showing machines requiring collection
• Support drivers/carriers to ensure effective collection
• Liaise with Internal Sales and Field Sales with relevant customer information.
• Informing Warehouse team of delivery dates

Equipment Dispatch:

• Check and create assets where needed
• Ensure all movements have taken place

Support for Administrative Activities:

• Fully understand procedures relating to booking machines in and booking machines out
• Work with the Group Equipment Control Manager to investigate discrepancies and correct where necessary
• Look for opportunities to improve the current processes in place, and be involved in actions to ensure improvements are put in place

Team Working:

As part of the Operations team a flexible approach is required:

• Assist other team members within the Operations department where required
• Provide cover and support to the Group Equipment Control Manager as and when necessary.

Skills / Knowledge:

• Excellent communication skills, both written and oral
• Basic problem-solving
• Able to multi-task effectively
• Willing to take on a varying range of duties
• Excellent attention to detail and accuracy
• Telephone customer service
• IT competent in Microsoft Office packages (Word, Excel) to intermediate level

Experience

• Administrative/office experience
• Scheduling

Application:

If this sounds like you, then you could be the right fit for us! Please click APPLY, upload your CV and well be in touch as soon as we can.

Thanks, from the Team @ Tchibo Coffee International



Equal Opportunities:

We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

Our selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics).