Market Financial Center Manager - Utah South Market

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and

experiences and invest heavily in our teammates and their families by offering competitive

benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description

This job is responsible for supporting a cluster of financial centers in designated markets in the absence of the assigned financial center manager and as a market-level resource.

Key

responsibilities include managing as a business owner, fostering a team environment, and instilling an effective client-centric and risk culture. Job expectations include driving operational excellence, ensuring that all aspects of the financial center run effectively and cohesively.

Required

Qualifications

1+ years leadership

experience demonstrated through one or a combination of the following: coaching, training, or motivating a diverse work teamDemonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goalsProven customer service

skills and the ability to resolve problems independently or escalate as needed to promote customer satisfactionStrong financial and business acumen including

experience in leading managers and interpreting financial reports to drive profitabilityProven record of balancing risk and making sound decisions while achieving business goalsStrong interpersonal

skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships, and demonstrate a commitment to providing personalized serviceStrong organizational

skills including the ability to manage multiple

responsibilities, prioritize and delegate while delivering resultsStrong communication

skills (including verbal, non-verbal, written and presentation) and active listening

skillsProficiency in computer

skills and professional programs (for example, Microsoft Office)Ability to pass pre-employment assessments and compliance

requirementsAvailability to work weekends and/or extended hours as required to run the businessMust be able to travel to any financial center within the defined market

Desired

Qualifications

1+ years management

experience including hiring, coaching, and developing direct reports

Experience in the following industries: Consumer banking/financial services, mortgage, retail or hospitalityUndergraduate degreeBilingual (fluent verbal and written)

Skills

CoachingCustomer Service ManagementCustomer and Client FocusPerformance ManagementTalent DevelopmentBusiness Operations ManagementRecruitingResult OrientationRisk ManagementSales Performance ManagementInclusive LeadershipLeadership DevelopmentPrioritizationProblem SolvingReferral Management

Shift

1st shift (United States of America)

Hours Per Week

40