Role Overview & Specifications

Job Description

Overall Purpose: Responsible for supervising a team of fraud personnel that recognize and detect unauthorized access to data and misuse of sensitive customer data. Must be able to work independently.

Key Roles And

Responsibilities

This position may analyze complex data from multiple sources e.g. ordering, risk assessment and billing.Identify causation, validate the findings, and make comprehensive conclusions based on analysis.Consolidate and summarize data and evidence to present to Asset Protection, Legal and/or the affected Business Unit, including analysis to ensure compliance of internal policies and procedures.May present data analysis, evidence, and findings to Federal, State and/or local Law Enforcement for successful prosecution of fraudsters and testify to this evidence in courts of law.May work across various organizations gathering and analyzing data to make recommendations to upper management based on facts gathered in the course of investigations to correct vulnerabilities and minimize loss, which may include changes in systems, policies, and procedures.May be required to interview external victims and witnesses regarding external fraud events impacting AT&T and its customers.May be required to interview internal AT&T employee witnesses, subject matter experts, or document custodians regarding external fraud events impacting AT&T and its customers under authority of the AT&T Code of Business Conduct.Refers suspected employee wrongdoing to Asset Protection.Performs all personnel management activities for subordinates including recruitment, training, performance evaluation and

salary management; encourages professional development through job assignments and training.Influences decisions regarding the hiring, firing, disciplinary action, promotional activity, and pay decisions for subordinates.Access to highly confidential and proprietary information concerning network vulnerabilities and case information (Security background check may be required).

Education: Typically a Bachelors Degree or equivalent combination of

education and

experience.

Experience: Typically requires 3-5 years

experience.

Supervisory: Yes

Our Fraud Manager role earns between $52,600 - $105,100 USD. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting

salary within this range may depend on geography,

experience, expertise, and

education/training. Joining our team comes with amazing

perks and

benefits:

Medical/Dental/Vision coverage401(k) planTuition reimbursement programPaid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)Paid Parental LeavePaid Caregiver LeaveAdditional sick leave beyond what state and local law require may be available but is unprotected.Adoption ReimbursementDisability

Benefits (short term and long term)Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legalEmployee Assistance Programs (EAP)Extensive employee wellness programsEmployee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.

Ready to join the team? Apply today!

Weekly Hours

40

Time Type

Regular

Location

Mesa, Arizona

Salary Range

$58,400.00 - $87,600.00

It is the policy of AT&T to provide equal employment opportunity (

EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

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About At T

At T is an actively verified employer hiring talent across technology, engineering, and operations.

  • Headquarters: United States / United Kingdom
  • Company Size: 1,000+ employees
  • Trust Rating: 95 / 100 (Official Registry Audited)

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