Customer Advisor

Customer Advisor

• Part Time/ Permanent
• Location: Work From Home
• Hours: 21 hours per week, Monday to Friday

We are AKDA INVESTMENT LTD. Right now, we're recruiting Customer Advisors in a role that offers great work life balance plus an engaging onboarding experience.

The role you'll do: As a Inbound customer Advisor in our team, you'll be the first point of contact for customers looking to register their business.

Day-to-day, you'll:

• Build rapport with customers, get to know their individual needs and put their interests first
• Provide excellent customer service
• Use your brilliant sales and communication skills to upsell products that provide peace of mind.

Training schedule:We have changed how we recruit and onboard, so your journey with us will now be fully virtual, giving you the flexibility but still the full engaging experience that you deserve. We offer a fantastic virtual training experience over a 4-days period (Mon - Fri: 09:30 - 14:30).

The experience and skills you need:

• A background in customer service
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• Unflappable and resilient attitude to juggle tasks and bounce back quickly

How you'll be rewarded:

• Comprehensive training with clearly defined career progression opportunities
• Life assurance - employer funded cover of 4x basic salary
• Employee Assistance Programme - specialist advice and support on issues such as finance, relationships, illness and family issues

Immediate interviews available with start dates ASAP. Apply today to find out more.

AKDA INVESTMENT LTD- is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.

Job Types: Part-time, Temp to perm, Internship
Contract length: 6 months
Part-time hours: 21 per week

Salary: £1,296.11-£3,962.11 per month

Benefits:

• Flexitime
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay
• Loyalty bonus
• Signing bonus
• Yearly bonus

Work Location: Hybrid remote in London, IG8 7LX